Company: Rock City Hotel
Job Title: Executive Housekeeper
Job Location: Kwahu- Eastern Region
Employment Type: Permanent Employment
Direct Report to: Assistant General Manager (Operations)
About Us:
At Rock City Hotel, we pride ourselves on being a beacon of 5-star luxury. Our commitment to excellence
is reflected in every facet of our operations. From the elegance of our accommodations to the seamless
service provided by our dedicated team, Rock City Hotel is more than a destination; it’s a lifestyle.
Job Summary:
Rock City Hotel, a distinguished 5-star luxury establishment, is seeking an experienced and detail–
oriented Executive Housekeeper to oversee and lead our housekeeping team. The Executive
Housekeeper is responsible for maintaining the highest cleanliness and guest satisfaction
standards throughout the hotel.
Technical Competence/Responsibilities:
• Supervise and manage all aspects of housekeeping operations.
• Ensure cleanliness and hygiene standards are consistently met.
• Lead and inspire a team of housekeeping staff.
• Conduct training sessions to maintain a high level of professionalism.
• Monitor and control inventory of cleaning supplies and amenities.
• Coordinate with suppliers to ensure timely replenishment.
• Conduct regular inspections to ensure rooms and public areas meet established standards.
• Address guest concerns and implement corrective actions.
• Assist in budget planning for the housekeeping department.
• Control and monitor expenses within the allocated budget.
Managerial Competencies/Responsibilities:
• Collaborate with other departments to ensure seamless operations.
• Foster a positive and productive work environment.
• Conduct performance reviews for housekeeping staff.
• Recognize and reward exceptional performance.
• Identify and implement process improvements.
• Stay updated on industry best practices.
Personality Competence/Responsibilities:
• Communicate effectively with staff and other departments.
• Handle guest inquiries and requests professionally.
• Demonstrate a keen eye for detail in maintaining cleanliness standards.
• Uphold the visual aesthetics of the hotel.
Other Responsibilities:
• Undertake any other responsibilities as may be assigned by the hotel management.
Qualifications
• Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field. Certification in
Housekeeping Management is a plus.
• Minimum of 8 years working experience in housekeeping management.
• Demonstrated ability to lead and manage housekeeping staff.
• Commitment to maintaining high cleanliness standards.
• Effective coordination for smooth housekeeping operations.
• Ability to work collaboratively with other hotel departments.
• Willingness to adapt to dynamic housekeeping demands.
How to Apply:
Interested candidates are invited to submit their resumes and a cover letter detailing their relevant
experience and qualifications to [email protected].
Application deadline: 31st January,2024.